WordPress support: managed hosting, performance and security
A WordPress site that’s fast, secure and free of surprises.
WordPress powers a huge share of the web, and that’s exactly why it’s a favourite target for bots, scanners and automated attacks. We handle the side that matters: infrastructure, performance and security - not themes and design. The goal is a site that’s fast, stable and gives you nothing to worry about, whether we host it ourselves or it stays on your current hosting.
Overview
A healthy WordPress site shows three things: it responds quickly, it updates without drama, and it shrugs off the internet’s background noise - login attempts, vulnerability scans, comment spam. When one of these is missing, the symptoms show up right on cue: slow pages, a plugin that breaks the site after an update, or the morning Google warns that “this site may be hacked.”
The service covers both paths: we can host the site on a stack we configure and manage ourselves, or handle maintenance, performance and security on the hosting you already have. Either way, we work as consultants, not as web-space resellers: you get a single point of contact who knows your site, reports you can actually read even without a technical background, and configurations that stay documented and yours. If you ever wanted to move, you’d take everything with you.
Typical problems we solve
- The site takes seconds to load a page → we measure TTFB and slow queries, then work on caching, PHP-FPM and the database.
- Google or the browser flags the site as compromised → we clean the files, restore from a clean backup and close the entry point.
- Updates have been on hold for months for fear of breaking something → we run them through staging, with verification and a rollback ready.
- wp-login and xmlrpc are getting hammered by bots → we restrict access, filter with the WAF and bring the logs back to a readable volume.
- Core Web Vitals fail the site on mobile → we optimise images, assets and caching until the metrics turn green again.
- Backups exist but nobody’s ever tested them → we make them encrypted, verified and proven with periodic restores.
- Hosting chokes during traffic spikes → we size the stack to real traffic instead of hoping the shared plan holds.
What’s included
- Managed, optimised hosting: a stack built for WordPress - Nginx, PHP-FPM, MariaDB, Redis, Varnish - with multi-layer caching and resources sized to the real site.
- Performance and Core Web Vitals: server and database tuning, a persistent object cache, image and asset optimisation, and a TTFB reduction measured before and after the work.
- Security and hardening: correct filesystem permissions, wp-admin and xmlrpc protection, a WAF, timely updates and file-change monitoring.
- Malware removal and recovery: cleaning up compromised sites, restoring from a clean backup, closing the entry vulnerability and filing a review request with Google if the site landed on a blocklist.
- Safe updates: core, plugins and theme updated on staging first, verified, then promoted to production with a backup ready for rollback.
- Tested backups: encrypted copies, stored off-server and proven with test restores - a restore procedure we know how to run, not just configure.
Stack and technologies
The typical stack is Nginx in front of PHP-FPM with OPcache, MariaDB/MySQL tuned for WordPress queries, Redis for the object cache and Varnish for full-page caching where traffic justifies it; on the perimeter, Cloudflare to absorb bots and spikes. Servers run on Debian or Ubuntu, the distributions we work with in production every day, hosted preferably on Google Cloud - alternatively AWS or DigitalOcean, and other providers on request.
For repetitive operations we use WP-CLI and scheduled jobs: database search-and-replace, user and plugin management, WordPress cron moved onto the system cron. No proprietary panels hiding the configuration: every choice is written down, justified and repeatable. And if the site stays on your hosting, we adapt to what’s already there.
A real-world example
A company came to us with their WordPress brochure site after the second reinfection in a few months: shared hosting, around twenty plugins with several abandoned, backups that had never been tested. We cleaned the files by comparing them against the original core and plugin versions, traced the hole to an extension that was no longer maintained, and replaced that function with an actively maintained alternative. We then moved the site to a dedicated Debian machine with Nginx, PHP-FPM and Redis, hardened wp-admin and set up monthly updates on staging. Cached-page TTFB dropped from over a second to a few tens of milliseconds, the reinfections stopped, and the client now gets a monthly report covering updates applied, backups verified and attack attempts blocked.
Who it’s for
- Businesses and professionals whose WordPress site needs to be fast, reachable and presentable at all times.
- Agencies and web designers who handle content and design for their clients and want a technical partner for servers, security and updates.
- WooCommerce stores looking for stability during traffic spikes: there’s a dedicated page for WooCommerce support.
- Anyone who’s inherited a site with no documentation - unfamiliar plugins, access scattered across former providers - and wants it put back in order.
How we work
We start with a check of the site and server: response times, update and backup status, cache configuration, any signs of compromise. That produces a plan with clear priorities and an indicative “from X” price, which we discuss together before touching anything. Work goes through staging whenever production is involved, and every change ends up in the site’s documentation.
Coverage runs Monday to Friday, 10:00-18:00 , with blocking issues picked up within one working hour: details are on the response times page. For recurring maintenance, hour packages that never expire are the better fit; quotes are free and we reply within one working day.
Frequently asked questions
Do you handle hosting too, or just maintenance?
Both. We can host WordPress on a stack we configure and manage ourselves, or handle maintenance, performance and security on the hosting you already have, adapting to whatever’s in place.
Can you speed up a slow WordPress site?
Yes. We work on caching (Redis for the object cache, Varnish for pages), PHP-FPM and database tuning, image optimisation and Core Web Vitals - often without touching the theme or content.
My site’s been hacked - what exactly do you do?
We analyse the breach, remove the malware, restore from a clean backup, close the entry hole and harden the site so it doesn’t happen again. If Google has flagged the site, we also handle the review request.
Do you update plugins and core without breaking the site?
Yes: updates go through a staging environment first, where we verify everything works, and only then move to production with a backup ready for rollback. Never blind updates on the live site.
How much does WordPress support cost?
Our hourly rate is €75/hour. For recurring maintenance, hour packages that never expire are the better fit: 5 hours at €350, 10 at €660, 20 at €1,200. Quotes are free, with a reply within one working day.
Do you also handle theme and design?
No: our scope is infrastructure, performance and security. On theme and content, we’re happy to work alongside your agency or web designer - it happens often, and the roles stay clear.
Do you also work at night or on weekends?
Guaranteed only for clients with an active on-call plan, and only for real P1 emergencies: production down, data loss, active security incident. On-call is a monthly retainer with limited seats, available on systems we manage and, after a case-by-case assessment, on others too: prices and rules are on the On-call page. Without a plan, coverage is Mon-Fri 10:00-18:00 and out-of-hours work is best effort: it may happen, but it is neither guaranteed nor something you can demand. Night or holiday work planned at least 20 days ahead remains available to everyone, at the surcharged rate.
Need a hand with your infrastructure?
Tell us the problem: we reply with a clear plan and a quote.
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